March 17, 2021

How to Keep Your Financial Account Safe

Whether you’re banking in a South Atlantic branch, online, or on your smartphone or tablet, South Atlantic Bank protects your personal and financial information like it’s our own. We use 24/7 monitoring systems and the latest technology to keep your accounts safe—anytime, anywhere.

As you go about your day-to-day life, we encourage you to be cyber-vigilant as well. Here are four ways you can help keep your personal and financial information secure, whether you’re home, at work, or on the beach.

1. Question the questions.

One of the most popular ways scammers get account details is simply by asking for it. Remember, South Atlantic Bank will never call you to ask for sensitive data like account numbers, Social Security numbers, or balances. So if you receive a phone call or an email requesting your financial information, ignore it. Simply hang up, then contact us online or by phone at 843.839.0100 for additional assistance.

2. Protect your passwords.

When it comes to creating account passwords, simpler is never better. A 2019 National Cyber Security Centre (NCSC) survey revealed that entering “123456” would unlock more than 23 million accounts. Meanwhile, “password” and “qwerty”—the first six letters across the top row of a standard keyboard—were used more than three million times each. A series of random numbers and letters is best, and it’s important not to re-use passwords across accounts.

3. Monitor your transactions.

We use DefenseEdge Fraud Manager to help protect you from unauthorized transactions made with your South Atlantic Bank Mastercard® debit card. However, there are a number of ways you can help make sure your account is secure, from reviewing your online statements to setting up text message or email alerts that will be delivered whenever your credit or debit card is used. 

4. Share your travel plans.

You don’t have to invite us along, but we’d love a heads-up if you’re planning to take business trips or vacations to out-of-the-ordinary locations. Since DefenseEdge scores every transaction made with your debit card—and may block any that rise to the level of fraud—we’ll want to make sure it’s really you who’s buying lobster rolls in Maine or sightseeing in Paris.

Looking for more ways to safeguard your accounts? From EMV chip technology to identity theft protection, South Atlantic Bank has you covered.

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